We provide all short of software development services. It may be a website, may be POS software, SMS based software or may be a custom build ERP solution. It can be in any platform whether desktop, web or mobile. Mainly there are two types of software development services we provide:
Custom designed Software: Based on client’s requirements we develop any short of software to fulfill customers need.
Ready Software Solution: Package software that is already developed and delivered to clients in minimum price with maximum functionalities.
For your clear understanding you can consider following matters:
Till today, it is 5 years old in the market
It has a list of happy customers around 2 hundreds
It has two offices at different locations and 3rd one in the process
More then 25 specific Industry wise ready software package
Successful delivery to 4 other countries other than homeland
100% success in customized software development and integration
with machinery in last five years
Alchemy Software can assist you
A) In business promotion (by developing lucrative website, by CRM Software to boost up marketing and control, by branded SMS or email marketing)
B) In business expansion (by proving extend control on transaction, by providing online payment system)
C) In proper internal control imposition on business operation (by providing customized or industry defined ready software and different level training)
D) In reduce expenses (by software development and machinery integration)
Overall Alchemy can assist you to animate your aspiration about your business with the help of software technology.
Time, Labor and Money saving
Control on the overall business
Accurate and fast reporting
Standard service & support so that you can use your software without hazard & interruption
Alchemy software maintain a skilled, dedicated, enthusiastic, self motivated workforce to provide you best possible service to handle your day to day work efficiently. To serve you best in this industry, we maintain following system:
Online help desk: If you encounter any problem, just inform us (through mail or phone call). We have a dedicated support team working form 10am to 6pm and providing instant support to our client through Internet Connection.
Direct Service at client premises by skill People: Few situations arise when it is wise to serve directly at client premises rather than call centre support. We maintain a team of skilled people to provide service at the client premises.
Help desk at office: For any requirement, suggestion and support clients are always welcome to our office if client want to discuss with total team at office.
Before trust any software firm, you should consider following parameters carefully
a) Work experience: Check the work experience of firm; get documentary evidence about its proof. Alchemy Software is in work for last 5 years and few people working in Alchemy are experience more than 8 years in related field.
b) Team depended or single person depended business: If you buy software from single person depended firm it may deemed cheap but you may not get good service and support in near future. Buying software from a firm which maintain sufficient work force may deemed costly then from single person depended firm, but it will wiser decision for future service & support. Before trust any firm just is clear about the work force and team status of the software firm.
c) Get information about the completed projects: Check all the project done by that particular firm if it is possible or test few of them random basis. It will give you detailed information about skill of said firm. The more successful project means more chances of your project success.
d) Verify Clients: Get a customer list and visit or contact all or few of them so that you can get clear cut information about their service. If possible visit client office or sent some one who can visit client premises directly.
e) Study offered product or service thoroughly: If your desired service or product is ready you can study thoroughly (see demo, collect detailed offer) so that you can get clear view about the ability of the software development firm. Ask some practical question about difficult issues and evaluate all answer against it. It will give you better understanding about the software development firm. Because, the more clear understanding abut the scope of the project, more probability of successful implementation
If you consider above parameters in case of Alchemy, you must trust Alchemy, because around 200 organizations trusted in last 5 years and the list in being rich day by day. And you know it pretty well that one happy customer refer another customer to us.
We basically sing monthly fixed payment basis continue service and support agreement. Under this we treat a customer are eligible to get all the benefits that is possible by Alchemy. Under this we generally provide following four services continually and we don’t keep any hidden charge.
Continuation of existing software: Any support necessary for client to continue work though software every day.
Up gradation of existing Software: Necessary up gradation (time to which alchemy software updated) will be provided to client.
Visit client premises: Monthly twice physical visit at client premises (for local clients)
Alchemy software always tries to employ well experienced, skilled, energetic, enthusiastic, well mannered and well behaved, responsible people so that alchemy software can serve you best possible in these industries.
Depending on work we provide one month to six months free service. Generally for ready software package, free service & support period varies from 0 to 6 months. In case of ERP software we provide six months free service.
We have a good list of customer ranging form small shop operating POS software to a group of companies operating business in many countries. For details information see our client list.
Yes, Alchemy Software is committed to cope with all the updated technologies that changing the world and also committed to update its client too. Just make a maintenance service & support agreement so that we can provide you update all the times.